RL
Rene L
1 reviews | Active since Feb 2011
22 Jun 2020, 14:21
Bad service
I paid up my Finchoice account in December 2019 already through Capital Data , when I tried to apply for credit today I was told that I owe Finchoice R6200.00 and that I am in arears with payment .
I want this to be sorted out today , 6 months ago I paid you in full and this is completely and totally unacceptable
Helpful (0)
Replies (4)0
Replies (4)
Finchoice's replyOfficial
22 Jun 2020, 17:58Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply22 Jun 2020, 17:58
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's replyOfficial
08 Jul 2020, 17:55Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply08 Jul 2020, 17:55
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
RL
Rene L's updateReviewer Update
08 Jul 2020, 23:10This matter is not sorted , I havent even been called. I want this removed from my bureau and i refuse to wait 21 days because this was settled in December 2019 already. Sort this out or I am going to the newspapers
RL
Rene L's update08 Jul 2020, 23:10
Reviewer Update
This matter is not sorted , I havent even been called. I want this removed from my bureau and i refuse to wait 21 days because this was settled in December 2019 already. Sort this out or I am going to the newspapers
RL
Rene L's updateReviewer Update
09 Jul 2020, 15:10And when is this department going to give me feedback ?
RL
Rene L's update09 Jul 2020, 15:10
Reviewer Update
And when is this department going to give me feedback ?