NS
Nomaswazi S

1 reviews | Active since Sept 2017

07 Aug 2019, 17:30

Bad Service!!!!

Pathetic service. I jst called ur call center and the lady who was assisting me is very unprofessional and Rude. She refused to assist me. I wanted banking details to settle my account with u guys as I’m in arrears. She said my account has been handed over and I asked her to email the details of the attorneys via email nd she refused. I asked for her supervisor and she said no one is available to take my call. I called around 17:16 please listen to that call.

0
Replies (1)
Finchoice
Finchoice's reply08 Aug 2019, 11:50
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team 

Best regards,