Bad service

I have done a loan application with Finchoice Monday already- all documentation was send through and yet every time - a consultant calls me back to say the funds will b in your account today! Since Monday ! I myself have had to call into the call centre numerous times and all the consultants can say is that your documents needs to be verified or we can't see why the funds has not been paid out!

This is other nonsense- as I have been asked twice to send payslips and bank statements and yet I have received NO positive response.