KZ
Kayise Z
1 reviews | Active since Jan 2017
01 Dec 2021, 10:51
Bad Service
I settled my 12 months loan on 27 November and they still went to my account and took a monthly installment. Brought this to their attention and told them that I have debit orders that must be paid by the 1st. All I receive is an email that says, your refund has been logged and it will take 24 to 48 hors for your money to reflect on your account. Today is 72 hour. Finchoice please reverse this debit order.
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Finchoice's replyOfficial
01 Dec 2021, 18:53Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply01 Dec 2021, 18:53
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team