KB
Kenau B
1 reviews | Active since Aug 2016
01 Jul 2023, 12:56
Bad service
I have been placed on Debt Review since April 2023, however even though I need to pay the debt review, I am unable to cancel Finchoice's debit order, so Finchoice has been deducted payments from account which is not allowed once you are under debt review.
They don't want to refund me the debits, nor do they cancel their debit orders as only they can.
Helpful (0)
Replies (2)0
Replies (2)
Finchoice's replyOfficial
02 Jul 2023, 21:38Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply02 Jul 2023, 21:38
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
04 Jul 2023, 09:33Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply04 Jul 2023, 09:33
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team