SM
Stephen M
1 reviews | Active since Feb 2019
09 Jan 2025, 01:17
Bad service
I have sent emails to the support department but no one has called regarding my complaint. I paid off my mobimoney account in December. Next thing I'm getting fees I don't know off. I paid off those fees and requested a paid up letter 2 weeks ago and received nothing. What kind of service is this???
Helpful (0)
Replies (2)0
Replies (2)
Finchoice's replyOfficial
09 Jan 2025, 08:16
Good day Stephen,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply09 Jan 2025, 08:16
Official
Good day Stephen,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
15 Jan 2025, 09:27
Good day Stephen,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply15 Jan 2025, 09:27
Official
Good day Stephen,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team