Bad Service

<p>i am a customer of Homechoice and i purchase alot of items, but i am also a customer of Finchoice and sometime i take out a advance from them, i am on the mobi registration so this morning i go into my account and i notice i have a option for a Kwik draw up to R12.000 i was so happy because i need the money for a urgent matter then by lunch time i checked again and still it show i have R12.000 to Kwik draw so i decided to call the centre and i ask the lady if she can help me to check on this option she took my id number and check she then tells me there is no offer but i told her as we are talking i am on my mobi account its showing this how come do they put offers like this on there is its not the truth then, i thought that the mobi site is for convinience reasons and to see if and when there is an offer availble for one, but then when you call they say no its not like that, why give people hope were there is no hope. This mobi service is a bunch of lies. one second you have an offer and then not. then the call center lady said she does not know why its showing this on the mobi site she cant help me i must hold on for a manager, how long should one hold on for a manger. No man get your services under controll and your system. Or you will be losing clients if not already.</p>