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Caswin C

1 reviews | Active since Oct 2016

14 Jul 2017, 11:52

Bad service

<p>So between Getbucks and Finchoice i decided to apply for a loan Finchoice since i'm an existing client with a perfect record Finchoice and Homechoice. My application is still in process under verification i get asked when i opened my new Absa account it is 3 months old i provided 3 months bank statements on WhatsApp, Via email and I uploaded it. I opened my Absa account on the 10 April 2017. It is 3 months already. Finchoice cannot communicate to a client whether a loan has been declined. I have to call in everytime. I have always paid on time at Finchoice. Thanks for nothing i will close my homechoice account as well.</p>

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Replies (1)
Finchoice
Finchoice's reply14 Jul 2017, 13:09
Official

Good day

Thank you for writing to advise us of your concerns.

We regret any inconvenience caused. Your matter is a priority for us and is currently receiving our full attention. We will contact you soon.


Kind regards
FinChoice Team