ND
Nyameko D
1 reviews | Active since Sept 2013
09 Dec 2024, 09:41
Bad Service
I app**** for personal loan on 3rd of December 2024, and however I have not received the money into my bank account. When I followed up last Friday the consultant indicated that she forwarded the application to the Manager. Today I phone again the consultant told me to wait for today if I have not received the money I must cancel the application and apply again. Now I am asking myself what kind of system are they using they can't pick up the error and correct it on their side as I can't access the application on my side.
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Replies (2)0
Replies (2)
Finchoice's replyOfficial
09 Dec 2024, 09:47
Good day Nyameko,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply09 Dec 2024, 09:47
Official
Good day Nyameko,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
09 Dec 2024, 11:06
Good day Nyameko,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply09 Dec 2024, 11:06
Official
Good day Nyameko,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team