1 reviews | Active since Apr 2017

09 Sept 2019, 16:07

BAD SERVICE

My account was debited on the 27th of August 2018 and again on the 31st of August. I inquired about and said it was an error and I received my money back. Now Iam being told that my account is in arrears yet I have paid in full. Can someone fix this as it seems that the call center does not know what they doing.

0
Replies (1)
Finchoice
Finchoice's reply10 Sept 2019, 07:37
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.
The finchoice team