SG
Siyabulela G

1 reviews | Active since Nov 2017

22 Feb 2021, 15:46

Bad service

I have a Finchoice Mobi which I have been paying every month with no fail as its a debit order, now it has came to my attention that I was in errors for 151 , which i paid on the 19th I paid R160 and on the 20th they debited 500 now my 160 is not yet reflecting that I paid which I also sent proof of payment and I am being told that they haven't received the proof of payment which I have already sent 10 emails and calling with no luck

0
Replies (1)
Finchoice
Finchoice's reply24 Feb 2021, 08:34
Official
 Good day,
   
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
   
 The finchoice team