BAD FOR BUSINESS

THIS PEOPLE ARE ******

I HAVE A LOAN ACCOUNT WITH FINCHOICE MY DEBIT ORDER IS SUPPOSE TO GO OFF MY BANK ACCOUNT ON THE 28.08.2019,I HAD MONEY IN MY ACCOUNT BUT THAT WAS FOR OTHER EXPENCES,MY SALARY GETS PAID INTO MY BANK ACCOUNT ON THE 27.08.2019 WHICH I WILL HAVE MONEY FOR THAT DEBIT ORDER AND THAT WAS WHAT SINGED UP FOR (DEBIT DATE 28TH),I THEN REVERSED THAT DEBIT ORDER AS I NEEDED THAT MONEY,I THEN MADE A PAYMENT OF R500.00 INTO THERE ACCOUNT ON THE 23.08.2019 SO TO MY KNOWLEDEGE THAT SHOULD BE DEDUCTED FROM MY OUTSTANDING BALANCE AND THEN THEY SHOULD DEBIT THE BALANCE ON THE 28.08.2019, WHEN I CONTACTED THE CALL CENTRE TO CONFIRM WHAT I STILL OWE SO THAT I CAN LEAVE THAT MONEY IN THE ACCOUNT THE CALL CENTRE AGENT TELLS ME I STILL OWE THAT FULL BALANCE AS THE REVERSAL COST ME R403.00 WHAT NONSENCE IS THIS,I WILL NOT MAKE ANY FURTHER PAYMENTS ON THIS ACCOUNT UNTIL THAT R500.00 GETS DEDUCTED FROM MY OUT STANDING BALANCE