BZ
Benele Z
1 reviews | Active since Jan 2025
03 Jan 2025, 08:28
Bad experience
I app**** for a loan on the 26th of December, submitted documents on the 28th. Still no response when I call the call centre they do not respond. I called the whole week from 8 as soon as they start working but I was met with, all our agents are currently busy. Stayed on the line for over an hour. The whole week 8 have had no response
Helpful (0)
Replies (2)0
Replies (2)
Finchoice's replyOfficial
03 Jan 2025, 11:50
Hi Benele Z,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply03 Jan 2025, 11:50
Official
Hi Benele Z,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
03 Jan 2025, 12:33
Hi Benele Z,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply03 Jan 2025, 12:33
Official
Hi Benele Z,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team