MW
Marleze W

1 reviews | Active since Aug 2020

15 Oct 2020, 16:24

bad customer services

They have very bad service.You cant get through via phone and then when you mail they dont seem to understand.Showed my account was in arrears when I'm not and after so many emails they corrected it but on the mobimoney app it shows in arrears and i must contact collections.After I tried to fix mobi account they said account is closed and its not even fixed to they are not really there to help people

0
Replies (1)
Finchoice
Finchoice's reply16 Oct 2020, 08:02
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team