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Nicola R
1 reviews | Active since Jul 2024
16 Jan 2026, 09:16
Bad Customer Service
I have been a client with them for so long and its funny how the service has become so bad , when you send them an email they dont even send you an automated response anymore to say the email was recieved and they take day to respond to you , as an existing client whos repayments are up to date and on time they should change the way in which they communicate and reply .
Helpful (0)
Replies (5)0
Replies (5)
Finchoice's replyOfficial
16 Jan 2026, 09:32
Hi Nicola R,
Thank you for bringing this to our attention. We’re sorry if you felt unsupported, and we want to assure you that we’ll be looking into your query and doing our best to resolve it promptly.
The FinChoice Team
Thank you for bringing this to our attention. We’re sorry if you felt unsupported, and we want to assure you that we’ll be looking into your query and doing our best to resolve it promptly.
The FinChoice Team
Finchoice's reply16 Jan 2026, 09:32
Official
Hi Nicola R,
Thank you for bringing this to our attention. We’re sorry if you felt unsupported, and we want to assure you that we’ll be looking into your query and doing our best to resolve it promptly.
The FinChoice Team
Thank you for bringing this to our attention. We’re sorry if you felt unsupported, and we want to assure you that we’ll be looking into your query and doing our best to resolve it promptly.
The FinChoice Team
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Nicola R's updateReviewer Update
16 Jan 2026, 10:32Wow the response on here was fast , i hope i get a response just as fast relating to my query that i have send i am still waiting .
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Nicola R's update16 Jan 2026, 10:32
Reviewer Update
Wow the response on here was fast , i hope i get a response just as fast relating to my query that i have send i am still waiting .
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Nicola R's updateReviewer Update
16 Jan 2026, 11:48i am still awaiting feedback from them wow
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Nicola R's update16 Jan 2026, 11:48
Reviewer Update
i am still awaiting feedback from them wow
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Nicola R's updateReviewer Update
16 Jan 2026, 12:28almost half the day gone and still nothing , its amazing how customer service dissapears overnight , they send out a service rating a day ago and i rated them bad for the same reason .
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Nicola R's update16 Jan 2026, 12:28
Reviewer Update
almost half the day gone and still nothing , its amazing how customer service dissapears overnight , they send out a service rating a day ago and i rated them bad for the same reason .
Finchoice's replyOfficial
22 Jan 2026, 11:46
Good day Nicola,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply22 Jan 2026, 11:46
Official
Good day Nicola,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team