YZ
Yanda Z
1 reviews | Active since Nov 2021
02 Apr 2022, 14:05
Bad customer service and rude consultants
I did an application and I received my contract but when I try to withdraw it doesn’t allow me to: I’ve called so many times and the consultants are dropping the lines. They promise to call back but actually don’t. What a horrible service. Their emails and WhatsApp doesn’t get answered.
Helpful (0)
Replies (3)0
Replies (3)
Finchoice's replyOfficial
04 Apr 2022, 23:42Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply04 Apr 2022, 23:42
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
05 Apr 2022, 20:53Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's reply05 Apr 2022, 20:53
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's replyOfficial
06 Apr 2022, 12:19Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply06 Apr 2022, 12:19
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team