nM
norman M

1 reviews | Active since May 2015

27 Jan 2022, 13:46

Bad customer service

I have been trying to get my paid up letter from Finchoice but every time no one is willing to email it to me. I'm being told i need to get it from their Debt Review department, which when the call is transfer to them it hang-up.

I am feedup now as my life can not move because of them.

0
Replies (3)
Finchoice
Finchoice's reply27 Jan 2022, 16:53
Official
Good day,   
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
    
The finchoice team 
nM
norman M's update28 Jan 2022, 08:59
Reviewer Update
full 2 years without any action, you are so useless when it comes to the service you claim to provide
what kind of bad service is this one?????????????????????
whats there to investigate while im looking for my paidup letter
Finchoice
Finchoice's reply28 Jan 2022, 16:36
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team