AM
Amanda M
1 reviews | Active since Dec 2018
24 Jan 2019, 09:19
Bad Customer Service
Despite me contacting Finchoice to advise that I am no longer employed due to retrenchment, and providing them with the necessary documentation in order for the insurance policy to kick in specifically for this, I am still being bombarded with calls up to 20 a day!!! which I have now blocked. Please sort yourselves out!!! Incompetence on the highest level, especially since I have posted a review on this less than a month ago and them responding that they will sort it out!!!
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Finchoice's replyOfficial
24 Jan 2019, 14:51 Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Best regards,
Finchoice's reply24 Jan 2019, 14:51
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Best regards,