1 reviews | Active since Jun 2016

14 Sept 2018, 12:44

Bad customer service

Account was transferred to different account number and was fully paid in April 2018 however it still reflects on ITC and experian with a monthly installment which is affecting my affordability when applying for credit.i have been phoning the call centre since august and it hasn't been fixed. Please assist urgently as i have a pending home loan offer. Regards frustrated customer

0
Replies (3)
Finchoice
Finchoice's reply14 Sept 2018, 14:26
Official

Good day,

We apologise for the service that you received. We have addressed this and hope all is in order.

Kind Regards

FinChoice Team

Best regards,

's update14 Sept 2018, 14:34
Reviewer Update
Addressed it with who and when will i get the feedback?
's update14 Sept 2018, 14:34
Reviewer Update
Addressed it with who and when will i get the feedback?