RK
Robin K
1 reviews | Active since Nov 2020
20 Nov 2020, 08:50
BAD CUSTOMER SERVICE
I'm honestly not happy with the service Finchoice offers. Its been a couple of weeks now that I've tried cancelling my funeral cover and still haven't received help. Sent a couple of emails and tried calling several times, still no luck. I fail to understand why my monthly premium says R208 and debit order says R750. My extended family members that I covered aint even on the cover at all. I REGRET CHOOSING FINCHOICE FUNERAL COVER!!!!!!!
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Replies (2)
Finchoice's replyOfficial
20 Nov 2020, 09:44Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply20 Nov 2020, 09:44
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's replyOfficial
23 Nov 2020, 11:22Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply23 Nov 2020, 11:22
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team