Bad Customer Service

Good Day

Please can i get feedback on the following, As it cannot take a department so long to resolve a cellphone number verification ?

Thanks

3 Days no proper feedback on verifying my new number this is surly terrable customer service.

Get a Email from Finchoice without any proper feedback all we get is it has been sent to the relevant department.

They do not stick to there turn around times as mentioned by there company. And still getting the run around

Consultants at finchoise is useless and unprofessional

Everytime we email support they copy and paste the same message and send back to us

They do not stick to there valid turn around time

I'm going to escalate this now to higher management

Still no response from finchoice what a useless service provider will never recommend them to anyone going to take this further now because the consultants at finchoice had no clue what they are doing and are not skilled at all

What a unprofessional company

i provided them with a number now they say that's not the number they have on record but i called on Monday to change the number today is Thursday and still nothing

They only send you one message to look all good on Hellopeter there after they ignore all your emails you send to them screen shot prove unprofessional WhatsApp Image 2025-07-17 at 10.30.56_b2055a6f.jpg 72.21 KB
WhatsApp Image 2025-07-17 at 08.18.24_6716fcb6.jpg 46.8 KB

Still no positive feedback from Finchoice not even a phone call

One of the most unprofessional company iv ever delt With.

Will never recommend them to anyone due to the terrible customer service and ill never advise anyone to use them.