KM
Khanyiso M
1 reviews | Active since Jun 2026
28 Jan 2026, 19:38
Bad customer experience
I withdrew funds from my mobi account on the 26/01/2026 and approved a debit mandate but till today I have not received the money .I have been emailing them but no response.I even sent them a whatsapp and no response.
Please I want this debit mandate cancelled from my bank account if im not getting the money.
Helpful (0)
Replies (2)0
Replies (2)
Finchoice's replyOfficial
28 Jan 2026, 19:56
Hi Anathi N,
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's reply28 Jan 2026, 19:56
Official
Hi Anathi N,
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's replyOfficial
05 Feb 2026, 12:31
Good day Anathi,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply05 Feb 2026, 12:31
Official
Good day Anathi,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team