Bad cust service

I app**** for a loan with Finchoice two weeks ago they the only thing that I hear from them every time when I phone them is that they are waiting for my hr to confirm employment and the don't phone me back I phone them more than 6 times Customer need not taken seriously This is unbelievable waiting for a loan for two weeks if its an emergency forget about taking a loan with them they are playful.Train your staff before they approve our loans they must be honest and let us know that you can wait for more than a month or weeks to get a loan.