MB
Maggie B

1 reviews | Active since Jan 2025

03 Jan 2025, 07:05

BAD COMPANY

Finchoice,Please cancel my loan application and suspend the Debi-check mandate ASAP. Also update credit bureau details if this is not done I will take this further. What nonsense business are you running. You are quick to add a debit check mandate yet my loan application is not yet approved. Call Centre non existence, WhatsApp is worse. You promise 24hours online but your Call Centre says up to 14 working days if I don't have Homechoice account.

0
Replies (6)
Finchoice
Finchoice's reply03 Jan 2025, 09:26
Official
Hi Maggie B,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team


Finchoice
Finchoice's reply03 Jan 2025, 13:54
Official
Hi Maggie B,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team


MB
Maggie B's update03 Jan 2025, 14:15
Reviewer Update
Thank you for cancellation my loan application but I will be happy if you also suspend the Debi-check mandate.
Finchoice
Finchoice's reply04 Jan 2025, 10:25
Official
Hi Maggie B,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team


Finchoice
Finchoice's reply04 Jan 2025, 10:27
Official
Hi Maggie B,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team


MB
Maggie B's update04 Jan 2025, 12:19
Reviewer Update
Thank you Finchoice...