LM
Lesego M
1 reviews | Active since Apr 2009
02 Nov 2023, 22:00
Bad Bad Service
I have send multiple of emails to finchoice requesting them to close my account and update my credit profile. Till to date i haven't received any reply from them. I have a paid letter but the account is not updated on my credit profile and this is affecting my credit score. If my account is not closed as per the request. I am escalating this matter with Ombudsman and FSCA. I wouldn't recommend anyone to make business with finchoice. Their service is extremely poor.
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Replies (2)
Finchoice's replyOfficial
05 Nov 2023, 22:44Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply05 Nov 2023, 22:44
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
07 Nov 2023, 11:13Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply07 Nov 2023, 11:13
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team