LB
Lucas B
1 reviews | Active since Feb 2024
02 Dec 2024, 09:32
Bad attitude towards customers
Finchoice customer care agents like to drop customers calls and inpatient with customer
It just happened recently because I have never experienced this before the last one to happened was today 2nd of December 2024 called 8am from *** the person I was talking to just hang the phone on my ear when I tried to call back there were not answering
Helpful (0)
Replies (3)0
Replies (3)
Finchoice's replyOfficial
02 Dec 2024, 09:46
Good day Lucas,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply02 Dec 2024, 09:46
Official
Good day Lucas,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
LB
Lucas B's updateReviewer Update
02 Dec 2024, 10:53Thanks you
LB
Lucas B's update02 Dec 2024, 10:53
Reviewer Update
Thanks you
Finchoice's replyOfficial
04 Dec 2024, 15:26
Good day Lucas,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply04 Dec 2024, 15:26
Official
Good day Lucas,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team