PM
Patience M

1 reviews | Active since Sept 2024

21 Sept 2024, 07:04

Bad!!

Bad idea. I thought I paid off my loan to my surprise when I log in my account I owe R500 & something,I request for a settlement quote pay the money. Still I owe yet I thought I was done actually I don't even know anymore how much I owe because they don't seem to update. On my fnb account it shows I owe. This is ridiculous

0
Replies (3)
Finchoice
Finchoice's reply21 Sept 2024, 08:27
Official
Good day Patience,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply21 Sept 2024, 10:12
Official
Good day Patience,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
PM
Patience M's update21 Sept 2024, 12:33
Reviewer Update
I received an email. Thank you