LS
Lwando S

1 reviews | Active since Dec 2023

04 Dec 2023, 06:32

Awful Service

It doesn't feel safe to join Finchoice. As a New Customer and there are two debit orders on my account already with having been given the requested loan. I thought calling Service Desk helps (30 Nov 2023), after receiving calls from Finchoice agents. I even requested for the loan application to be cancelled and nothing has been done. I did download their Mobile App on that same day.

0
Replies (2)
Finchoice
Finchoice's reply04 Dec 2023, 11:53
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
Finchoice
Finchoice's reply05 Dec 2023, 08:58
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team