ER
Eugene R
1 reviews | Active since May 2009
13 Jul 2024, 10:27
Awaintg feedback on a loan
I am waiting 3 days for an new loan I have app**** for..I was told it was declined then I get told it is in progress then i get told i never received and accepted the mandate which I never got from my bank.
Please can someone tell me what the hell is going on!
Bearing in mind I am an exisiting client who paid off my 1st loan early and has good ITC standing and I was pre-approved for the loan I am awaiting on.
Or do you not want the business! Your call centre agents ....are ....USELESS!!! and RUDE!!
Helpful (0)
Replies (6)0
Replies (6)
Finchoice's replyOfficial
13 Jul 2024, 10:40
Good day Eugene,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply13 Jul 2024, 10:40
Official
Good day Eugene,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
ER
Eugene R's updateReviewer Update
13 Jul 2024, 11:13Good Day
Please keep me informed via SMS or email what is the feedback when it is available.
Kind Regards
Eugene
Please keep me informed via SMS or email what is the feedback when it is available.
Kind Regards
Eugene
ER
Eugene R's update13 Jul 2024, 11:13
Reviewer Update
Good Day
Please keep me informed via SMS or email what is the feedback when it is available.
Kind Regards
Eugene
Please keep me informed via SMS or email what is the feedback when it is available.
Kind Regards
Eugene
ER
Eugene R's updateReviewer Update
13 Jul 2024, 12:03Now when I login it says apply for the 12 month loan....THIS IS A JOKE!!!!!!
ER
Eugene R's update13 Jul 2024, 12:03
Reviewer Update
Now when I login it says apply for the 12 month loan....THIS IS A JOKE!!!!!!
ER
Eugene R's updateReviewer Update
13 Jul 2024, 12:04I AM SO DONE WITH YOUR GHASTLY SERVICE NO WONDER YOU HAVE SUCH A PATHETIC RATING ON HELLOPETER
ER
Eugene R's update13 Jul 2024, 12:04
Reviewer Update
I AM SO DONE WITH YOUR GHASTLY SERVICE NO WONDER YOU HAVE SUCH A PATHETIC RATING ON HELLOPETER
ER
Eugene R's updateReviewer Update
15 Jul 2024, 07:55I will be settling the money owed soon on my MobiMoney account and then you will never hear from me again....I CAN'T STAND DOING BUSINESS WITH SUCH AN ***********, UNWILLING, UNABLE, NON HELPFUL ...RUDE...CIRCUS!!!!! THAT IS HOW YOU HAVE ****ED ME OFF!!!!
ER
Eugene R's update15 Jul 2024, 07:55
Reviewer Update
I will be settling the money owed soon on my MobiMoney account and then you will never hear from me again....I CAN'T STAND DOING BUSINESS WITH SUCH AN ***********, UNWILLING, UNABLE, NON HELPFUL ...RUDE...CIRCUS!!!!! THAT IS HOW YOU HAVE ****ED ME OFF!!!!
Finchoice's replyOfficial
15 Jul 2024, 15:56
Good day Eugene,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply15 Jul 2024, 15:56
Official
Good day Eugene,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team