JO
Jimmy O
1 reviews | Active since Jan 2021
26 Apr 2026, 17:34
Attention on ur customer service finchoice
Once again just as i thought things got sorted out you guys with no fail back to old roots my debit account for 26th not gone off shows in arrears money is there not my fault i get showed as in arrears payer if that is ur job to take it on the 26th and once again paid mobi money took another loan this month and my account shows in arrears how is that possible if finchoice allready approved it once again as soon if you guys build trust this happens
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Replies (5)JO
Jimmy O's updateReviewer Update
27 Apr 2026, 15:34Feeling ****ed off with this service now from finchoice send a email to ask them when they gonna take the money from the debit account that should have gone of on the 26th still no reply but the collections department phones to to ask for it people do ur job and mobi money people check i paid allready and took another one
JO
Jimmy O's update27 Apr 2026, 15:34
Reviewer Update
Feeling ****ed off with this service now from finchoice send a email to ask them when they gonna take the money from the debit account that should have gone of on the 26th still no reply but the collections department phones to to ask for it people do ur job and mobi money people check i paid allready and took another one
JO
Jimmy O's updateReviewer Update
27 Apr 2026, 15:35And by the way hoe do u guys deduct all 3 but leave 1 like its ny fault jesus do ur job
JO
Jimmy O's update27 Apr 2026, 15:35
Reviewer Update
And by the way hoe do u guys deduct all 3 but leave 1 like its ny fault jesus do ur job
Finchoice's replyOfficial
28 Apr 2026, 08:30
Hi Jimmy Olivier,
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will reach out via email with updates on resolution. The FinChoice Team
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will reach out via email with updates on resolution. The FinChoice Team
Finchoice's reply28 Apr 2026, 08:30
Official
Hi Jimmy Olivier,
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will reach out via email with updates on resolution. The FinChoice Team
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will reach out via email with updates on resolution. The FinChoice Team
JO
Jimmy O's updateReviewer Update
28 Apr 2026, 14:24Still no reply i need this sorted out asap dont want to be marked as a bad payer because fincoice are not doing the job that they are getting paid to do debit order did not go off and my payment still dont reflect that i paid and not updated does this take so long to resolve ffs
JO
Jimmy O's update28 Apr 2026, 14:24
Reviewer Update
Still no reply i need this sorted out asap dont want to be marked as a bad payer because fincoice are not doing the job that they are getting paid to do debit order did not go off and my payment still dont reflect that i paid and not updated does this take so long to resolve ffs
Finchoice's replyOfficial
14 May 2026, 21:16
Good day Jimmy,
Please note that your complaint has been resolved and closed. If you have any further questions or concerns, feel free to contact us at *** .
The FinChoice Team
Please note that your complaint has been resolved and closed. If you have any further questions or concerns, feel free to contact us at *** .
The FinChoice Team
Finchoice's reply14 May 2026, 21:16
Official
Good day Jimmy,
Please note that your complaint has been resolved and closed. If you have any further questions or concerns, feel free to contact us at *** .
The FinChoice Team
Please note that your complaint has been resolved and closed. If you have any further questions or concerns, feel free to contact us at *** .
The FinChoice Team