KM
Khutso M
1 reviews | Active since Mar 2023
23 Dec 2024, 13:12
Arrears
Bad service provided from this company, i have been a customer for more than 5 years an the level of service provided yo its bad, i have paid my account on friday morning an proof send same day but even now payment has mot been updated, instead call has been closed as resolved on my emails, i have send several emails an received no communication at all.
Helpful (0)
Replies (4)0
Replies (4)
Finchoice's replyOfficial
23 Dec 2024, 13:27Good day Khutso,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply23 Dec 2024, 13:27
Official
Good day Khutso,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
KM
Khutso M's updateReviewer Update
25 Dec 2024, 07:34You responded that my query has been resolved but you keep on trying to debit even though my account is up to date an accounts changed, this is not fair you really causing a mess to my account , can the debit order be stopped coz my accounts are paid , this is unprofessional
KM
Khutso M's update25 Dec 2024, 07:34
Reviewer Update
You responded that my query has been resolved but you keep on trying to debit even though my account is up to date an accounts changed, this is not fair you really causing a mess to my account , can the debit order be stopped coz my accounts are paid , this is unprofessional
Finchoice's replyOfficial
30 Dec 2024, 16:05
Hi Khutso M,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply30 Dec 2024, 16:05
Official
Hi Khutso M,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
02 Jan 2025, 14:34
Hi Khutso M,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply02 Jan 2025, 14:34
Official
Hi Khutso M,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team