kM
kgaugelo M

1 reviews | Active since Dec 2020

01 Nov 2022, 09:42

Appalling service

The most horrible customer service. Your account will never be settled. I paid a settlement amount towards my account before the settlement quote provided by THEM expired only for them to add charges that were not communicated with me and none of them are willing to lift a finger to rectify their error.

0
Replies (2)
Finchoice
Finchoice's reply01 Nov 2022, 22:02
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
Finchoice
Finchoice's reply02 Nov 2022, 21:30
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team