PN
Portia N
1 reviews | Active since Sept 2016
04 Nov 2025, 16:34
Appalled
I am very angry ane dissapointed by your calls regarding a debt that was long time settled. Yoj deducted on my accouny and there was a Zero balance on my mobimoney, to my supride when I log in tiday tring to request foe a settlement letter, I see there is an outstanding debt of R71? Where is that comling from on this date after the account was settled 2 months back? Not even updated with the bearuos? Spoke to one of your consultants earlier also confirmed that there's a zero balance? Kindly write off the account and close it off and send me the paid up letter so that I can update with the credit berau if yiu are unable to
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Replies (2)0
Replies (2)
Finchoice's replyOfficial
05 Nov 2025, 08:45
Hi Portia N,
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's reply05 Nov 2025, 08:45
Official
Hi Portia N,
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's replyOfficial
05 Nov 2025, 10:54
Good day Portia,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply05 Nov 2025, 10:54
Official
Good day Portia,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team