KD
Kutlwano D
1 reviews | Active since Feb 2026
03 Feb 2026, 22:29
Angry
I am so disappointed with your services.. I paid funds to my settled mobi money account. I called in on the 20th to request for a refund but I have not received my funds till to date.. I spoke to a few agents (jamina on email, lusanda via call nozipho) they requested for my proof of payment which I did send and I was told 48-72 hours.. it's over 2 weeks and when I call I am told nothing can be done we need to wait. I am left stranded with no money and I did advice the purpose of those funds. Your service is the worse every🙌
Helpful (0)
Replies (2)0
Replies (2)
Finchoice's replyOfficial
04 Feb 2026, 08:54
Hi Kutlwano D,
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's reply04 Feb 2026, 08:54
Official
Hi Kutlwano D,
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's replyOfficial
05 Feb 2026, 12:28
Good day Kutlwano,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply05 Feb 2026, 12:28
Official
Good day Kutlwano,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team