NN
Nombuso N

1 reviews | Active since Nov 2015

31 Aug 2022, 10:51

Allocate funds immediately, its been 3 days now requesting for the same thing!!!

An email was sent to your department on Monday followed by a phone call on Tuesday. Honestly How long does it take to allocate funds?

Kindly note that payment of R1200 was made to my Mobi money account on the 26th August 2022. I see that the account still picks up as in arrears and the funds are not allocated to the account. I have noticed that the R1200 has been allocated to the loan and not mobi money. Please allocate the funds to the mobi money facility. ref no: 991805 -

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Replies (1)
Finchoice
Finchoice's reply31 Aug 2022, 11:42
Official
 Good day,
 
 We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
 The finchoice team