sS
sandra S

1 reviews | Active since May 2016

08 Feb 2017, 17:29

Adverse still not removed of many promises

<p>I settled my account 26 May 2016 and since then I am battling to get my name cleared as this year January it was still showing that I have been hand over. I want my name cleared. this is patetic they keep on making promises that Legal will remove it then Debt review and Joseph the superviser in the call centre promised me that he spoke to legal and my problem would be solved last week.....sad to sad nothing happened!!!</p>

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Replies (4)
Finchoice
Finchoice's reply09 Feb 2017, 06:29
Official

Good day

Thank you for writing to advise us of your concerns.

We regret any inconvenience caused. Your matter is a priority for us and is currently receiving our full attention. We will contact you soon.

Kind regards

FinChoice Team

sS
sandra S's update13 Feb 2017, 12:54
Reviewer Update

REALLY???? 4 days later the bureua logged a dispute as Finchoice did not even contact me yet!!! now I have to wait 20 working days as Finchoice is to useless to send the instruction to them at Experian!!!!!

Finchoice
Finchoice's reply13 Feb 2017, 13:05
Official

Good day

Thank you for writing to advise us of your concerns.

I can confirm that we have made contact with you and will do so again within the next 24hours.

Kind regards

FinChoice Team

sS
sandra S's update13 Feb 2017, 14:58
Reviewer Update

NO You did not....please send me the proof. and please contact me on ********** ?