BM
Boitumelo M
1 reviews | Active since Jan 2023
26 Jul 2023, 12:35
ADDITIONAL CHARGES
Really Finchoice ??? Should I be writting a bad review on your company every month ?
Please explain to me why you charging me an extra 300 on my installment for debiting an account i clearly stated you should stop debiting , I have been paying my installments via eft for the last 3 months . Also you debited that account on days that are not even the debit order date agreed on . PLEASE Sort this out ......
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Replies (4)0
Replies (4)
Finchoice's replyOfficial
26 Jul 2023, 13:42Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply26 Jul 2023, 13:42
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
BM
Boitumelo M's updateReviewer Update
28 Jul 2023, 12:39I'm still waiting for a response from you finchoice , now you have not allocated payment that was paid on the 25th of July and now you have sent an sms saying you are going to charge interest starting tommorow. i have sent countless emails with the POP .
BM
Boitumelo M's update28 Jul 2023, 12:39
Reviewer Update
I'm still waiting for a response from you finchoice , now you have not allocated payment that was paid on the 25th of July and now you have sent an sms saying you are going to charge interest starting tommorow. i have sent countless emails with the POP .
BM
Boitumelo M's updateReviewer Update
28 Jul 2023, 12:42why does your statement show the payment was reversed ? who reversed the payment because it was definetly not me neither are the funds reflecting
BM
Boitumelo M's update28 Jul 2023, 12:42
Reviewer Update
why does your statement show the payment was reversed ? who reversed the payment because it was definetly not me neither are the funds reflecting
Finchoice's replyOfficial
31 Jul 2023, 12:39Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply31 Jul 2023, 12:39
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team