PK
Paula K

1 reviews | Active since Nov 2017

10 May 2021, 14:36

ACTIVE DEBICHECK BUT NO LOAN

For 2 weeks now, finchoice added a Debicheck to our Account, we confirmed with our Bank that it is a Active Debicheck that will run end of this month but FinChoice Hasn't paid out our loan at all and denies having a Debicheck on our Acc regardless of the Screenshots and letters from our Bank to prove they put one on.

0
Replies (2)
Finchoice
Finchoice's reply10 May 2021, 17:46
Official
 Good day,
   
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
   
 The finchoice team 
PK
Paula K's update10 May 2021, 19:01
Reviewer Update
You said the same **** last time. But it's fine. I posted on your Fb wall the answers from the Ombudsman!!!!!
Enjoy it as they will be investing this.