TN
Thabo N

1 reviews | Active since Mar 2022

17 Oct 2023, 10:28

Account update

I've have closed their account and yet they don't want to update my account as they appear on my credit profile that i am in arrears and i have skipped some payments and i have been sending emails and proof that they still appear on my credit profile and the impact on my profile is very high.. dropped about 50 points on my score

0
Replies (2)
Finchoice
Finchoice's reply17 Oct 2023, 11:59
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
Finchoice
Finchoice's reply23 Oct 2023, 19:45
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team