LL
Lutendo L

1 reviews | Active since Feb 2017

28 Jul 2017, 15:26

Account settled but not updated on credit bureau

<p>My name is Lutendo Euriet Mashau with I'd number ********** 713081. In February 2017 I paid my finchoice account which was handed over to DMC I settled the account and now I have the paid up letter but my account is not updated with credit bureau. I managed to contact Transunion and Compuscan so that they can update and they were helpful but with Experian they said they don't update with settlement letters I should call Finchoice to instruct them to update I did that and they said I should call their legal department and its never available please update my report with EXPERIAN I have paid my account in full.</p>

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Replies (1)
Finchoice
Finchoice's reply31 Jul 2017, 13:12
Official

Good day

Thank you for writing to advise us of your concerns.

We regret any inconvenience caused. Your matter is a priority for us and is currently receiving our full attention. We will contact you soon.

Kind regards
FinChoice Team