CM
CANDICE M

1 reviews | Active since Apr 2013

01 Feb 2020, 15:25

Account settled but not closed. *********** staff

I settled my account in December and emailed them the POP. it is now February and they say it's arrears and every day they add more money owing. They have been HARRASING me daily and their agents cannot resolve this. I'm sick and tired and I am. Taking this to the ombudsman

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Replies (1)
Finchoice
Finchoice's reply04 Feb 2020, 12:21
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.
The finchoice team