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busisiwe D

1 reviews | Active since Sept 2016

28 Dec 2020, 09:51

Account settled but debited again??!!!

i have settled my account in full 1st of december but on the 24 December they debited my account. Why??/ what!!!! i'm very very upset what nonsense is this???? I've tried calling them several times no one answers@@##

0
Replies (2)
Finchoice
Finchoice's reply28 Dec 2020, 12:32
Official
Good day,
 
 We thank you for your feedback. We strive to
ensure every customer is satisfied with our service, and we apologise for any
way in which we may have inconvenienced you. Allow us to investigate your query
and for one of our  customer service consultants to contact you shortly.
 
 The finchoice team 
Finchoice
Finchoice's reply04 Jan 2021, 15:15
Official
Good Day
 
 Our records show that your query has been resolved. If not,
please let us know so that we can fully resolve your query.
 
 The finchoice team