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Nokulunga N
1 reviews | Active since Oct 2011
02 Jun 2025, 18:15
Account paid - Finchoice unfairly handed it over to debt collectors again
I paid my account off 6 months ago through Nimble Solution. Finchoice recently handed over my account to another debt collection company, when I enquire, they refer me to Legal and Legal refuse to cooperate. Nimble solutions confirmed that the debt was paid off and Finchoice was informed to update their records.
Helpful (0)
Replies (3)0
Replies (3)
Finchoice's replyOfficial
03 Jun 2025, 08:48Good day Nokulunga,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply03 Jun 2025, 08:48
Official
Good day Nokulunga,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
12 Jun 2025, 09:51Good day Nokulunga,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply12 Jun 2025, 09:51
Official
Good day Nokulunga,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
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Nokulunga N's updateReviewer Update
29 Jul 2025, 07:51Thank you for resolving my query, much appreciated 👏
NN
Nokulunga N's update29 Jul 2025, 07:51
Reviewer Update
Thank you for resolving my query, much appreciated 👏