TM
Tshego M
1 reviews | Active since Jul 2014
01 Feb 2016, 14:46
Account not updated
I called Finchoice several times from 15 January 2016 requesting that my account be updated and ITC record be updated as I paid full amount owing for one month loan; however to date it has not been done. I was told that my account was handed over to lawyers, but I had made an arrangement in December 2015. I spoke to more than 1 consultant and they all promised it will be sorted out. When I go online and use the number *120*1048* it still shows that I owe R30.64. Can my details be updated.
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Finchoice's replyOfficial
01 Feb 2016, 15:13Hello Tshego1987,
Thank you for bringing this to our attention.
We apologise for the inconvenience and the frustration.
We will investigate your query and we will get a consultant to contact you with feedback.
Regards
Management Team
Thank you for bringing this to our attention.
We apologise for the inconvenience and the frustration.
We will investigate your query and we will get a consultant to contact you with feedback.
Regards
Management Team
Finchoice's reply01 Feb 2016, 15:13
Official
Hello Tshego1987,
Thank you for bringing this to our attention.
We apologise for the inconvenience and the frustration.
We will investigate your query and we will get a consultant to contact you with feedback.
Regards
Management Team
Thank you for bringing this to our attention.
We apologise for the inconvenience and the frustration.
We will investigate your query and we will get a consultant to contact you with feedback.
Regards
Management Team