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leonie A
1 reviews | Active since Dec 2014
09 Mar 2021, 08:36
Account not settled even after settlement
I settled my account on the 27th February 2021 with a settlement amount provided by FinChoice. The account now still shows an outstanding balance of R 73.00. I have emailed their support department but they responded with something other than an answer to my query. If FinChoice debits me at the end of this month there will be big trouble.
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Replies (2)
Finchoice's replyOfficial
09 Mar 2021, 18:58Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply09 Mar 2021, 18:58
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
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leonie A's updateReviewer Update
12 Mar 2021, 07:24Its now two days later and still no feed back. Please email me your feedback as i would like it in writing
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leonie A's update12 Mar 2021, 07:24
Reviewer Update
Its now two days later and still no feed back. Please email me your feedback as i would like it in writing