TK
Tsakani K
1 reviews | Active since Jan 2020
30 Jan 2020, 10:08
Account not closed after Settlement
Really experiencing bad service with finchoice settled my account September 2019 after settling the account I’m still getting calls that I’m owing them it has been dragging for 5 months now their agents are not fully informed of their product keep getting different stories on what’s happening to my account, I think it’s time I take this to the media , this is bad business knowing that I have been a good customer to them utilized all their services, I am very disappointed.... and it’s impacting badly on my credit bureau.
Helpful (0)
Replies (2)0
Replies (2)
Finchoice's replyOfficial
30 Jan 2020, 10:24Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team Good day,
Finchoice's reply30 Jan 2020, 10:24
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team Good day,
TK
Tsakani K's updateReviewer Update
07 Feb 2020, 07:36I am still waiting for assistance still getting calls from finchoice debt collectors promising to have the account closed but it still not closed
TK
Tsakani K's update07 Feb 2020, 07:36
Reviewer Update
I am still waiting for assistance still getting calls from finchoice debt collectors promising to have the account closed but it still not closed