JM
Jane M

1 reviews | Active since Mar 2024

17 Mar 2024, 10:17

Account Issues

Finchoice handed my account to MBD, which I got a discount to settle the acc & received a settlement letter. My issue was my name is still reflecting on ITC & upon following up with finchoice, they saw an opportunity to hand my acc again to another collections Dep, which made me very angry. They are really testing my peace which they are robbing me day light

0
Replies (2)
Finchoice
Finchoice's reply18 Mar 2024, 11:03
Official
Good day Jane,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply02 Apr 2024, 12:16
Official
Good day Jane,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team