BD
Belinah D

1 reviews | Active since Mar 2020

24 Dec 2022, 15:32

Account in arrears

On the 20th of December 2022 there was a payment of R2572 paid to finchoice but the status on my account says my account is in arrears. I have been making fone calls for the past 4 days now and they told me that I must pay another R2572.how is that possible if your account is up to date. I didn't know that in December you must pay your account twice. Please help

0
Replies (2)
Finchoice
Finchoice's reply28 Dec 2022, 13:28
Official
 Good day,
 
 We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
 The finchoice team 
Finchoice
Finchoice's reply29 Dec 2022, 10:23
Official
 Good Day
 
 Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
 
 The finchoice team