Account handed over after I paid!******** service!

I took a loan with Finchoice in 2014.<br> <br> I then requested a settlement letter for my outstanding amount.<br> <br> I paid the amount stipulated on the settlement letter.<br> <br> 03 months late I receive a call that my account is in arrears. I advise the lady that the account has been paid for, she apologises and says that the matter will be resolved.<br> <br> This morning I receive a call from some attorneys that my account has been handed over. I call finchoice, extremely furious to find out what is happening.<br> <br> The lady I speak to will not even let me get a word in.<br> <br> I need this explained now why I receive such ******* service from this company.<br> <br> ****** idiots. Ruining my credit status on an account that has been paid.<br> <br> I will tell anyone I can to never ever do business with these *********** people.