Account closure
I have a Finchoice Mobimoney account which was I paid through the masterpass app. The account is paid in full and Finchoice is supposed to refund an overpayment of R1298 back to me and close the account, they have requested a proof of payment and I have sent it several times and every single time I am told it is not a valid proof. I want to close this account and be refunded I don't get what more I should do just to get my money back.
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Finchoice's replyOfficial
26 Apr 2022, 19:36Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply26 Apr 2022, 19:36
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team